![]() ![]() I also met last week with senior clinical and managerial leaders in the trust at our regular trust management group and considered some of these questions. What is the best way for me to contribute? How can we stay in the right mindset and discipline for each of us to feel well, so that we can be our most effective and most supportive to our colleagues? I thought of these colleagues when I met recently with the NHS England Board to talk to them about leadership in the NHS and what this means for me personally, and they helped me to reflect on the individual impact that each of us can bring.Įach day, and especially at times of pressure, I ask myself how I can bring my best. They talked about the need to have clear, high expectations, whilst showing kindness to each other, and ensuring excellent, repeated communications to keep everyone safe and included. They took responsibility for their roles and extended that responsibility when it was needed. ![]() They were optimistic, yet realistic, and positive about the strength of their teams. They talked passionately about the achievements of their teams, the obstacles they continue to overcome and the approach that all members of staff have taken to support each other.Īs a former surgical ward sister myself, I felt a particular bond with these colleagues, and I am truly proud of them. As well as a much better patient experience, and improved flow through the emergency department and wider hospital, they have introduced new roles, including the first surgical assessment practitioner, and have enhanced skills for many members of the team.Īcross the surgical wards collectively, what stood out was the enthusiasm and pride of the team and their leaders – the Matron Hayley Robinson, and ward sisters Angela Smith, Phillippe Sardinha, Anna Ingledew and Sister Vena Leach were all credit to the trust. The team were anticipating around 10 patients per day being seen initially, but from the beginning between 30 – 40 have been supported each day, with about 25 to 30% of them needing to be admitted to hospital for surgery.Īs the unit undergoes a six-month evaluation, it was clear to see the positive impact on patient care from this new approach. This service takes referrals directly from GPs and from the emergency department and assesses patients who might need to undergo surgery due to conditions like abdominal pain. I was able to see the surgical assessment unit, a pilot service which opened in May 2022. ![]() Recently, I spent the afternoon visiting our surgical wards at the RVI and was humbled and inspired by my conversations with the whole team – from enthusiastic students and newly qualified nurses, to experienced specialists and ward sisters who are at the peak of their career. It’s remarkable that in every area, our teams are continuing to make improvements to the way we work and the care we provide, despite the significant pressures. As the challenges upon every part of the trust remain high, the executive team and leaders throughout the organisation are doing everything they can to stay close to frontline and essential services so that we can understand the changing situation and offer effective support.
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